DOCPETS SUPPORT
How can we help?
Questions about DocPets, your pet information, or using the app? Send us a message and include enough detail for us to understand what happened.
Contact support
Email the DocPets support team. Please do not include passwords, payment information, or highly sensitive personal information.
Email support@getdocpets.comFor technical problems
Tell us your device model, software version, and the steps that led to the problem.
For subscription questions
Include a description of the issue, but never send complete payment-card information.
For privacy or account requests
Use the same support address and tell us that your message concerns privacy or account data.